Privacy Policy

1. Who this policy covers

This Privacy Policy applies to personal information that Visionentive (“Visionentive,” “we,” “us”) processes when you visit this website, contact us, or engage us for consulting services. It does not cover the data held within your own systems; our advisory work is conducted at the level of structure and process, and we do not connect to, operate, or store the contents of your live or production environments.

2. Information we collect

We aim to collect only what we need. Depending on how you interact with us, this may include:

• Information you provide directly — such as your name, company, email address, and the contents of any message you send us through our contact form or by email when arranging a consultation.
• Engagement information — the business context, process descriptions, and tool inventories you choose to share so that we can advise you. You decide what to disclose.
• Technical and usage information — basic information your browser sends automatically, such as device type, browser, approximate region, and pages viewed, used to keep the site reliable and secure.

We do not intentionally collect sensitive categories of personal information, and we ask that you do not send them to us unless strictly necessary for an engagement.

3. How we use information

We use the information we collect to respond to your inquiries, to scope and deliver consulting engagements, to prepare and send our deliverables, to maintain and improve this website, and to comply with our legal and accounting obligations. We do not sell your personal information, and we do not use it for unrelated advertising.

4. Legal bases for processing

Where applicable law requires a legal basis, we rely on one or more of the following: your consent (which you may withdraw at any time); the performance of a contract with you; our legitimate interests in operating and improving our business in a way that does not override your rights; and compliance with legal obligations.

5. Cookies and similar technologies

This website uses a limited set of cookies and similar technologies to function correctly and to understand general usage. You can control cookies through your browser settings, and where required we will ask for your consent before setting non-essential cookies. For more detail, please see our Cookie Policy, available from the footer of this site.

6. When we share information

We share personal information only where necessary and only with appropriate safeguards. This may include trusted service providers who help us operate (for example, hosting or email providers), professional advisers, or authorities where we are legally required to disclose. Any such providers are expected to handle information consistently with this policy.

We do not sell, rent, or trade your personal information, and we do not share it for third-party marketing purposes.

7. How long we keep information

We retain personal information for as long as needed to fulfill the purposes described in this policy — for example, to manage an engagement and meet our legal, tax, and accounting requirements — and then delete or anonymize it. Engagement deliverables and related correspondence may be retained for a reasonable period to support continuity and any follow-up questions.

8. Your rights and choices

Depending on where you are located, you may have rights to access, correct, delete, or obtain a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of certain U.S. states, including Colorado, may have additional rights, such as the right to opt out of the sale or sharing of personal information and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us using the details at the end of this page. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on a request.

9. How we protect information

We take reasonable organizational and technical measures designed to protect the personal information we hold against loss, misuse, and unauthorized access. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security. Because we do not take custody of your operational systems or data, the security of those environments remains your responsibility.

10. Children

This website and our services are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. International users and changes to this policy

We are based in the United States. If you access this site from elsewhere, you understand that your information may be processed in the United States, where data protection laws may differ from those in your location. We may update this policy from time to time and will revise the “Last updated” date when we do. Material changes will be reflected on this page.