Terms of Service

1. Agreement to these Terms

By accessing this website or engaging Visionentive (“Visionentive,” “we,” “us,” or “our”) for any consulting service, you (“you,” the “Client”) agree to be bound by these Terms of Service. If you are accepting these terms on behalf of a company or other organization, you represent that you have the authority to bind that organization, and “you” refers to that organization.

If you do not agree with any part of these terms, you should not use this website or retain our services. These terms apply to every visitor of the site and to every Client of our advisory engagements, and they should be read together with any written proposal or statement of work we provide to you.

2. About Visionentive and our services

Visionentive is an independent consultancy focused on IT workflow and digital systems advisory. Our work includes the analysis of technology-based business processes, platform compatibility reviews, the organization of digital system documentation, and advisory support for the optimization of digital tool usage. All of our services are consultative and informational in nature.

We provide observations, structured documentation, recommendations, and roadmaps. The decision to act on any recommendation, and the implementation of any change, remains entirely with you. We do not assume operational control of any system, account, or process belonging to you or to any third party.

3. Scope of engagements

The specific services, deliverables, timeline, and fees for each engagement are defined in a written proposal or statement of work agreed between you and Visionentive before work begins. That document, once accepted, forms part of the agreement between us and takes precedence over any general description of services on this website where the two conflict.

Any work that falls outside the agreed scope — including additional analysis, expanded deliverables, or follow-on advisory — will be treated as a new or amended engagement and quoted separately. We will not perform out-of-scope work and then invoice for it without your prior written agreement.

4. Proposals, fees, and payment

Our engagements are quoted on a fixed-scope basis. The starting prices shown on this website are indicative reference points; the final fee for your engagement depends on the size and complexity of your environment and is confirmed in your written proposal. We do not bill on an open-ended hourly basis unless a specific arrangement to do so is documented in writing.

Unless your proposal states otherwise, invoices are due within the period specified on the invoice. Late or non-payment may result in suspension of work or termination of the engagement. All fees are stated exclusive of any applicable taxes, which are your responsibility where they apply.

5. Client responsibilities

The quality of our recommendations depends on the accuracy and completeness of the information you provide. You agree to supply timely, truthful, and reasonably complete information about your processes, tools, and objectives, and to make appropriate personnel available to answer questions during the engagement.

• You are responsible for the lawfulness of the information you share with us and for ensuring you have the right to share it.
• You are responsible for all decisions regarding whether and how to implement our recommendations.
• You are responsible for maintaining your own systems, accounts, backups, licenses, and security controls at all times.

6. Advisory nature and no guarantee of results

Our deliverables represent our professional judgment based on the information available to us at the time. They are advisory recommendations, not guarantees. We do not warrant any particular operational, financial, or commercial outcome from following our advice, and outcomes depend on many factors outside our control, including how, when, and whether our recommendations are implemented.

Nothing we provide constitutes legal, financial, tax, or regulatory advice. Where such matters arise, you should consult an appropriately qualified professional in the relevant field.

7. What our services do not include

To avoid any ambiguity, our services expressly do not include, and you should not rely on us for, any of the following:

• Software development, coding, or the building of applications or integrations.
• Hosting, infrastructure provisioning, or management of servers, networks, or cloud environments.
• Cybersecurity operations, monitoring, incident response, or penetration testing.
• Access to, processing of, migration of, or custody over your live data or production systems.

Our role ends at analysis and guidance. Any implementation work is carried out by you or by providers of your own choosing.

8. Intellectual property

Subject to full payment of applicable fees, the written deliverables we prepare specifically for you under an engagement are yours to use within your organization for your internal business purposes. We retain ownership of our underlying methods, templates, frameworks, and general know-how, including any improvements to them developed in the course of the engagement.

The content, design, and code of this website are owned by Visionentive or its licensors and may not be copied, reproduced, or reused without permission, except as expressly permitted by law.

9. Limitation of liability

To the maximum extent permitted by applicable law, Visionentive will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or in connection with our services or this website, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to any engagement will not exceed the total fees actually paid by you to us for that engagement. Because our services are advisory and implementation decisions rest with you, you accept responsibility for the consequences of decisions you make based on our recommendations.

10. Term and termination

An engagement begins when a proposal is accepted and continues until the agreed deliverables are provided or the engagement is otherwise ended. Either party may terminate an engagement on written notice if the other party materially breaches these terms and fails to remedy the breach within a reasonable period after being notified.

On termination, you remain responsible for fees for work performed up to the effective date of termination. Provisions that by their nature should survive termination — including those on intellectual property, confidentiality, and limitation of liability — will continue to apply.

11. Governing law and changes

These terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-law principles. The courts located in Colorado will have jurisdiction over any dispute arising from these terms, subject to any mandatory consumer protections that may apply to you.

We may update these terms from time to time. When we do, we will revise the “Last updated” date shown on this page. Your continued use of the website or our services after changes take effect constitutes acceptance of the revised terms. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.